Role Overview
The Customer Experience Lead oversees the Retail Service teams, prioritizing customer satisfaction and championing Scotiabank’s core values and culture.
What You Will Do
Lead and manage a team, build strong customer relationships, deliver excellent customer service, and contribute to the branch’s success.
Why It Might Be a Fit
The role requires excellent leadership skills, strong customer service skills, and previous experience managing a team.
Requirements
- Excellent leadership skills
- Strong customer service skills
- Previous experience managing a team of employees
- Excellent communication skills
- Availability to work a flexible schedule
- Previous banking experience
Benefits
- Competitive compensation
- Benefits package
To apply for this job please visit jobs.scotiabank.com.

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