Customer Experience Lead

On Site Full TimeMontreal, Quebec, CanadaScotiabank

Role Overview

The Customer Experience Lead oversees the Retail Service teams, prioritizing customer satisfaction and championing Scotiabank’s core values and culture.

What You Will Do

Lead and manage a team, build strong customer relationships, deliver excellent customer service, and contribute to the branch’s success.

Why It Might Be a Fit

The role requires excellent leadership skills, strong customer service skills, and previous experience managing a team.

Requirements

  • Excellent leadership skills
  • Strong customer service skills
  • Previous experience managing a team of employees
  • Excellent communication skills
  • Availability to work a flexible schedule
  • Previous banking experience

Benefits

  • Competitive compensation
  • Benefits package

To apply for this job please visit jobs.scotiabank.com.

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