Role Overview
The Digital Customer Success Manager will support school, Multi-Academy Trust, and district customers across the UK, building relationships, driving renewals, and identifying growth opportunities.
What You Will Do
Manage a high-volume portfolio of customers, proactively building relationships, driving renewals, identifying growth opportunities, and helping schools realize the value of Seesaw.
Why It Might Be a Fit
The ideal candidate is early in their Customer Success career, excited to build skills in customer engagement, retention, expansion, and adoption, with strong communication, organization, and problem-solving skills.
Requirements
- 1–2 years of experience in Customer Success, Account Management, Sales, or another customer-facing role
- Experience engaging customers through email, phone, and virtual meetings
- Experience working with UK schools or an understanding of the UK education landscape is a plus
- Familiarity with Salesforce, Planhat, Front, Gainsight, or similar tools is a plus
Benefits
- Dental insurance
- Vision insurance
- E-Verify participation
To apply for this job please visit job-boards.greenhouse.io.
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