Role Overview
The Customer Experience Specialist will partner with Sales and Operations teams to drive an exceptional customer experience for strategic partners and key customer accounts. The role is responsible for developing and maintaining strong relationships with customers and being a trusted advisor within the Select Milk organization.
What You Will Do
The Customer Experience Specialist will initiate and maintain regular contact with strategic and key customers, collaborate with Logistics, Customer Experience, and Sales to support customer accounts, identify and strategize cross-selling and upselling opportunities, and manage communication with Purchasing, Production Planning, and Sales.
Why It Might Be a Fit
The ideal candidate will have a minimum of three years of experience in customer experience, a minimum of two years of experience working directly with strategic customers, and a Bachelor’s Degree in Business, Supply Chain, or Management.
Requirements
- Bachelor’s Degree in Business, Supply Chain, or Management
- Minimum three years of experience in customer experience
- Minimum two years of experience working directly with strategic customers
Benefits
- Comprehensive benefits package
- Paid Time Off
- Paid Holidays Off
- Uniform Program
- Shoe Allowance
- Onsite gym
- Career Advancement Opportunities
- Leadership Development
- Opportunities to support local communities
- Chance to apply best practices in sustainability and environmental initiatives
To apply for this job please visit selectmilk.wd12.myworkdayjobs.com.
Follow us on social media