Role Overview
As CRM Assistant Manager, you will be responsible for the delivery and optimisation of the email and app marketing strategy for Selfridges. Working closely with Trade, Marketing, Creative and Analytics, you will deliver best in class email and app push campaigns, with the aim to increase customer engagement across the CRM channels.
What You Will Do
Responsible for the execution of the end to end email and app push campaigns for Selfridges CRM omnichannel strategy, assist the CRM manager in maintaining the email and app push campaign calendar, and develop and maintain the CRM automation programme across email and app push.
Why It Might Be a Fit
The ideal candidate will have previous experience within CRM, ideally in a retail context, and strong analytic and communication skills with the ability to present complex data and reporting clearly to stakeholders across the business.
Requirements
- Previous experience within CRM ideally in a retail context
- Flexibility, highly organised and able to manage their time effectively whilst prioritising and completing deadlines
- Strong analytic and communication skills with the ability to present complex data and reporting clearly to stakeholders across the business
- Experience of using CRM ESPs and App Platforms and advanced skills in Excel, PowerPoint and web analytical tools eg. Google Analytics
- Great attention to detail, proof-reading and ability to manage multiple tasks to a high level of quality in a fast paced environment
To apply for this job please visit linkedin.com.
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