Senior Deal Desk Contract Analyst at AvidXchange, Inc.

Remote Full TimeCharlotte, NC, United States (Remote)AvidXchange, Inc.

The Senior Deal Desk Contract Analyst will help Sales, Legal and Finance manage and monitor sales contracts and quotes. You will be responsible for reviewing contracts, approval workflows, monitoring compliance requirements within company policies and providing support to sales team. You will help to develop streamlined processes that improve efficiencies and scale for deal desk responsibilities in the sales cycle. You will monitor reporting and trends to assist with product plans collaborating with Pricing, Finance, Product Marketing and Billing for buyer revenue operations. You will be challenged to learn quickly, adapt to change, be self-motivated and demonstrate a high level of professionalism contributing to a positive team dynamic.

What you will do:

  • Monitors the deal desk opportunity and quoting queue, Closing opportunities in salesforce following established rules for compliance, revenue recognition and KYC regulations while consistently maintaining SLAs and overseeing complex non-standard requests.
  • Reviews customer contracts for completeness, accuracy and compliance with company policies and regulatory requirements ensuring all necessary documentation and approvals are obtained prior to the contracts being executed by the customer.
  • Collaborates with sales timely, feedback on customer requirements and company objectives related to incorrect or missing data or documentation discovered during the review process.
  • Verifies revenue recognition and compliance requirements associated to deal desk responsibilities are followed and maintained in systems and ready for audit compliance.
  • Sales advocate to understand contract requirements and creative deal structures. Utilize strong problem solving abilities to address complex deal type and contract related issues and challenges.
  • Demonstrates business acumen of AvidXchange policies, processes and related systems, maintaining professionalism and a high level of accuracy.
  • Collaborates with internal and external business teams to identify process and efficiency improvements to enhance the quality of the contract review process and sales training opportunities.
  • Provides insights to support key business initiatives, creating process documentation for deal desk responsibilities.
  • Prioritize and manage daily workload autonomously and effectively with minimal support/guidance.
  • Develops collaborative working relationships across the organization through excellent communication, customer service and work product delivery.

What we are looking for:

  • Bachelors degree (Business, Finance, or related field)
  • 5+ years proven experience in contract management, deal desk operations, or a related field.
  • Experience in reviewing contracts, managing approval workflows and ensuring compliance with company policies and regulatory requirements.
  • Expertise with Salesforce, DocuSign and MS Office Suite (Word, Excel, PowerPoint)
  • Excellent verbal and written communication skills
  • Strong analytical skills with exceptional attention to detail
  • Basic knowledge of sales processes and contract structure and ability to highlight contractual inconsistencies and errors.
  • Experience collaborating with cross-functional teams, including Sales, Legal, Finance, Pricing, Product Marketing and Billing.

Note: The list of responsibilities is intended to capture essential duties and responsibilities for incumbents in the job. An incumbent may perform additional duties as assigned.

About AvidXchange

AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. We focus on creating a culture of Diversity, Inclusion & Belonging, and are proud to be a safe place where teammates can bring their whole selves to work. At AvidXchange, mindset is everything. We are Connected as PeopleGrowth Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,600 teammates working in one of our 5 offices across the U.S., or remotely. AvidXchange is proud to be Certified™ as a Great Place to Work®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®.

Who you are:

  • A go-getter with an entrepreneurial mindset – that means you are not afraid of taking risks, winning big or facing the unknown.
  • Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships.
  • Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential.

What you’ll get:

AvidXchange teammates (we call them AvidXers) get the perks and prestige of a publicly traded tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, competitive benefits and equity options. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be ‘you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place.

AvidXers enjoy:

  • 18 days PTO*
  • 11 Holidays (8 company recognized & 3 floating holidays)
  • 16 hours per year of paid Volunteer Time Off (VTO)
  • Competitive Healthcare
    • High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
    • 100% AvidXchange paid Dental Base Plan Coverage
    • 100% AvidXchange paid Life Insurance
    • 100% AvidXchange paid Long-Term Disability
    • 100% AvidXchange paid Short-Term Disability
    • Employee Assistance Program (EAP) – Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
    • Onsite Health Clinic with Atrium Health** – available to Teammates and their eligible dependents
  • 401k Match up to 4%
  • Parental Leave: 8 weeks 100% paid by AvidXchange***
  • Discounts on Pet, Home, and Auto insurance
  • BrightDime Financial Wellness Tool, offered free to teammates
  • WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers
  • Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more
  • Onsite gym fitness center, yoga studio, and basketball court
  • Tuition Reimbursement up to the federal maximum of $5,250*
  • Hybrid Workplace Flexibility
  • Free parking
  • Fully granted from beginning of year, pro-rated if hired mid-year

Charlotte location only

*Must be full-time for at least 3 months
Charlotte location only
*Must be full-time for at least one year

Equal Employment Opportunity

AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.

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  • This position has been filled

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