Role Overview
We’re looking for a Head of Product Operations to join our Tech department on a maternity cover basis (1 year contract), supporting us on our journey to revolutionize road freight logistics. The role is based in our Berlin, Barcelona, or Amsterdam office. Partner with the CPTO and tech leadership to define, prioritize, and execute strategic and tactical initiatives across Tech (Product and Engineering).
What You Will Do
Drive quarterly planning, goal setting, and operational cadence across the Technology organization, including the shift toward outcome-driven prioritization. Lead AI adoption and transformation initiatives across the Tech organization, partnering with Product and Engineering leads on rollout and change management. Develop dashboards and reporting mechanisms to support data-driven decision-making and communicate progress.
Why It Might Be a Fit
Significant experience in a Chief of Staff, Technology Operations, Program Management, or Consulting role within a technology-driven environment. Strong understanding of software development and product operations. Financial acumen — experience with budget ownership, ROI/business case development, and cost management in a tech organization.
Requirements
- Significant experience in a Chief of Staff, Technology Operations, Program Management, or Consulting role within a technology-driven environment.
- Strong understanding of software development and product operations.
- Financial acumen — experience with budget ownership, ROI/business case development, and cost management in a tech organization.
- Basic knowledge of IT Capitalization (IFRS) and Forschungszulage (German R&D grant) is a must.
- Strong analytical and problem-solving capabilities, coupled with a data-driven decision-making mindset.
- Exceptional stakeholder management, communication, and influencing skills, with the ability to work effectively at executive levels.
- High levels of ownership and resilience, with the ability to thrive in fast-paced and ambiguous environments.
Benefits
- performance bonuses
- referral rewards
- equity
- sennCare program
- partnership with nilo (global wellbeing platform)
- regular satisfaction surveys via Culture Amp
- healthy snacks
- focus zones
- social areas
- slide in our Wroclaw office
- sunny rooftop terrace in Berlin, Amsterdam, and Milan
To apply for this job please visit jobs.gem.com.

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