Senior Director, Sales Systems & Processes

Role Overview

The Sr. Director, Sales Systems & Processes will be responsible for scaling and optimizing our Sales systems and processes. The ideal candidate has deep, long-standing expertise in managing CRM, CPQ, forecasting, planning, prospecting and other sales systems at high growth software/SaaS companies and a record of driving large-scale change in how a Sales organization operates.

What You Will Do

Primary responsibilities include developing and executing a comprehensive sales capabilities roadmap, defining and executing the AI agenda for Sales, owning and optimizing key Sales processes, and owning key Sales systems.

Why It Might Be a Fit

Ideal candidates will have 10+ years owning sales processes and the sales technology stack at high-growth software/SaaS companies, built in GTM Systems, Business Systems, or Revenue Operations roles, including 5+ years leading global teams.

Requirements

• 10+ years owning sales processes and the sales technology stack at high-growth software/SaaS companies
• 5+ years leading global teams
• Deep, hands-on experience as the business owner of core sales applications
• Demonstrated experience applying AI within a sales organization
• Demonstrated experience leading large-scale change in how a Sales organization operates
• Experience implementing CRM/SFDC best practices
• Deep knowledge of Lead to Order/Renewal processes in an ACV/ARR environment
• Ability to listen to the needs of stakeholders, problem solve to find quality solutions and escalate when needed to overcome obstacles
• Experience partnering with IT: translating field needs into system requirements, negotiating priorities, and aligning to IT capacity
• Ability to think and behave strategically while delving into details when appropriate, and to run multiple initiatives simultaneously in a fast-paced environment

Benefits

• Restricted Stock Units (RSUs)
• Employee Stock Purchase Plan (ESPP)
• Flexible time off
• Paid company holidays and paid sick time
• Gender-neutral parental leave
• Grandparent leave
• Medical, dental, and vision coverage
• 401(k) retirement plan with company match
• Life and disability insurance
• Health and dependent care FSA
• Voluntary benefits (hospital, accident, critical illness)
• Employee Assistance Program (EAP)
• ARAG pre-paid legal
• Nationwide pet insurance
• Cancer Care program
• Global business travel medical insurance
• Home office allowance
• Mobile phone reimbursement
• Wellness coach
• Wellness/gym reimbursement
• Fertility coverage
• Adoption & surrogacy reimbursement

Tagged as: Forecasting, Salesforce, Salesforce CPQ