Senior Sales Operations Analyst

About SentinelOne

SentinelOne is a company at the intersection of AI and security, pioneering a new operating model for cybersecurity. Our AI-native platform unifies protection across endpoint, cloud, identity, data, and AI systems to deliver autonomous detection and response with clarity and speed. By combining real-time analytics, intelligent automation, and a unified data foundation, we reduce noise, simplify complexity, and empower security teams to focus on what truly matters.

Primary Responsibilities

• Design, build and maintain complex routing flows using LeanData’s FlowBuilder to ensure records are assigned accurately in real time
• Continuously refine routing logic to align with evolving go-to-market strategies and territory models
• Ensure data integrity across systems by managing matching rules, deduplication processes with the Data Governance team, and account alignment
• Utilize enrichment tools such as ZoomInfo and Dun & Bradstreet to enhance record completeness and for routing accuracy
• Monitor and resolve data discrepancies to maintain a clean and reliable CRM environment
• Partner with Sales, Marketing and Channel operation teams to translate go-to-market strategy into scalable routing workflows and automation
• Collaborate with CRM and marketing teams to ensure seamless data flow and system integrations
• Monitor routing performance and troubleshoot assignment failures and process gaps
• Identify bottlenecks or inefficiencies in system workflows and implement solutions that improve operational speed and accuracy
• Work closely with Sales and Revenue stakeholders to document business requirements and implement scalable solutions
• Continuously evaluate and improve routing framework, automation and data governance standards
• Serve as the primary point of contact for routing and data management inquiries in Jira

Required Skills and Experience

• Bachelor degree preferred
• 5+ years in a business or sales operations role
• Excellent communicator both in-person and virtually
• Advanced experience with LeanData routing technology and Salesforce CRM
• Hands-on experience configuring complex routing logic within LeanData FlowBuilder (must have)
• Strong understanding of CRM data structures, account hierarchies, and territory models
• Experience with data enrichment platforms such as ZoomInfo and Dun & Bradstreet
• Proven ability to analyze complex datasets, identify process gaps, and implement scalable solutions
• Excellent communication skills with the ability to collaborate across Sales, Marketing, and Operations teams
• Results driven, self motivated and ability to multitask and problem solve
• Organized, with excellent attention to detail and work in a fast paced environment

Location

AMER time zone (EST or PST)

Benefits

• Restricted Stock Units (RSUs)
• Employee Stock Purchase Plan (ESPP)
• Competitive leave benefits
• Gender-neutral parental leave
• Medical and insurance benefits
• Employee Assistance Program (EAP)
• Global home office allowance
• Internet allowance
• LinkedIn Learning license
• Social Connect program
• Health & wellness benefit

Tagged as: Clari, Salesforce, ZoomInfo