Role Overview
Serendipity Labs is a company that provides flexible workplace solutions. They are looking for a part-time customer experience admin to join their team. The role requires a passionate, engaging, and high-energy individual who can deliver an exceptionally high standard of personal customer service to their members and guests.
What You Will Do
The customer experience admin will provide a warm and professional welcome to visitors, handle phone and in-person requests, and assist with events, marketing, and member engagement.
Why It Might Be a Fit
The ideal candidate will have a love for hospitality, a keen attention to detail, and the ability to think ahead and anticipate people’s needs. They will be fulfilled by contributing to someone’s day in small but profound ways.
Requirements
- Reasoning
- Remembering
- Mathematics
- Appropriate language (written and verbal) ability
- Support and interact with members, visitors, and lab staff
- Hearing
- Talking
- Ability to sit, stand, type, and view a computer screen for extended periods of time
- Ability to perform low-impact physical tasks
Benefits
- Competitive hourly rate
- Paid sick leave
- Potential bonus up to $500 per quarter
- 80% Paid Medical, Dental, Vision
- 50% Paid Short-Term and Long-Term Disability
- Flexible Spending Account (FSA) and Health Savings Account (HSA)
- Paid Parental Leave Policy
- 401K
- Employee Assistance Program (EAP)
- Commuter Benefits
- Generous Paid Time Off, Sick Time, and company-paid holidays
- Educational Assistance Program
- Employee Referral Program
To apply for this job please visit serendipity-labs.breezy.hr.
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