Sales Operations Coordinator I

Role Overview

Supports the Sales Team, Service Technicians, Maintenance Technicians, and Installers by maintaining accurate data in systems, communicating with customers, and planning and routing technicians. Works in a fast-paced, constantly changing environment.

What You Will Do

Analyzes and resolves customer problems, communicates with customers to schedule service/maintenance/sales calls, plans and routes technicians, and maintains accurate data in systems.

Why It Might Be a Fit

Must be able to multi-task, work effectively in a fast-paced environment, and communicate effectively with customers and coworkers.

Requirements

• High school diploma or equivalent
• 2 years’ experience working in customer service or another customer-facing environment
• Experience or training in the use of computers and related systems in an administrative office environment
• Ability to multi-task and work effectively in a fast-paced and constantly changing work environment
• Excellent customer service, communication, and interpersonal skills

Benefits

• Generous PTO
• 24 paid days off within the first year of employment
• 29 paid days off after the second year of employment
• Ample advancement and career-growth opportunities
• Company-sponsored Medical, Dental, and Vision Insurance programs
• Best-in-class 401(k) Retirement Savings Plan
• Company-paid employee Life Insurance
• Short-term and Long-term disability insurance options
• Supplemental benefit programs such as Legal advice, pet insurance, and health advocacy programs