Global Head, IT (CIO) Technical GTM

Role Overview

As the Global Head of IT (CIO) Technical GTM, you will define and drive the technical go-to-market strategy for ServiceNow’s Technology Workflows (TWF) portfolio. You will own how Solution Consulting worldwide wins the technical decision in CIO-persona deals.

What You Will Do

You will lead the global technical GTM strategy for the TWF portfolio, own the global TWF tech win playbook, and partner with the Global Head CIO Solutions GTM to lead key customer engagements.

Why It Might Be a Fit

You will be the connective tissue between the TWF business units, Geo Solution Consulting leaders, and Specialist Solution Consulting leaders across the globe, making sure every technical narrative, demo, POC framework, and training is consistent globally.

Requirements

• 12+ years in Solution Consulting, Presales, or Technical GTM
• at least 5 years leading teams or programs across multiple regions
• proven track record of defining technical GTM strategy and measurably improving tech win rates, sales cycle time, or SC productivity
• deep expertise across the ServiceNow TWF portfolio
• strong analytical skills, including using win/loss and deal data to drive decisions and continuous improvement
• experience engaging and influencing CIO-level and senior IT stakeholders in customer and internal executive settings
• comfort operating in a matrix across BUs, product, marketing, and Geo and Specialist SC leadership, with a track record of driving alignment without direct authority
• ServiceNow certifications (CMA, CSA, CIS-ITSM, CIS-Discovery, CIS-SM, and similar) are strongly preferred
• experience in SaaS or enterprise technology is required

Benefits

• base pay of $230,090 – $379,680
• equity (when applicable)
• variable/incentive compensation
• health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• matching donations
• flexible time away plan
• family leave programs

Tagged as: Compensation Design, Data Analysis