Senior CRM Sales Specialist, CPQ

Role Overview

The Senior CRM Sales Specialist, CPQ will drive market success of ServiceNow’s Configure Price Quote (CPQ) and CRM Sales solutions. This role leads the full sales cycle for our CPQ and CRM Sales products, partnering closely with Solution Consulting, Product, and GTM teams.

What You Will Do

Responsibilities include leading discovery with customers, providing strategic input during account planning, and ensuring recommendations into account strategy are aligned with Now Value principles.

Why It Might Be a Fit

The ideal candidate will have deep experience in specialist sales, preferably within a CRM / CPQ/ Customer engagement/Customer Service Management / CX / CPaaS / CCaaS / SOM vendor, and 8+ years of sales experience within complex software or platform solutions.

Requirements

• Deep experience in specialist sales, preferably within a CRM / CPQ/ Customer engagement/Customer Service Management / CX / CPaaS / CCaaS / SOM vendor
• 8+ years of sales experience within complex software or platform solutions, selling CPQ, CRM, or Revenue/Sales Operations-related solutions
• An understanding of the CRM, CX, CSM, or CPQ solution-related business processes
• Technical fluency to be able to present, demo and lead credible discovery, value positioning, and use case identification with executives, ServiceNow sellers, and CRM leaders.
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• Experience leading virtual or matrixed teams
• Ability to understand broad, macro-level business IT needs for a prospective client
• Experience establishing trusted relationships with current and prospective clients and other teams
• Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships
• Able to thrive in a fast paced, growing, deadline driven environment
• Willingness to go above and beyond to win in the market against stiff competition
• Ability to communicate complex issues in simple terms via written and oral media, to a variety of different audiences
• Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow internal and external eco-system
• Excellent communication and polished presentation skills

Tagged as: Salesforce CPQ