Lead Product Operations – Retail Intelligence

Role Overview

The Lead Product Operations will be responsible for making Vusion Intelligence products easy to deploy, measurable, and evolving at scale for clients. The role will involve leading the performance of the portfolio, developing a dedicated roadmap for Product Operations, and centralizing feedback from Operations, Support, Customer Success, and Presales teams into a unique backlog.

What You Will Do

The Lead Product Operations will be responsible for leading the performance of the portfolio, developing a dedicated roadmap for Product Operations, and centralizing feedback from Operations, Support, Customer Success, and Presales teams into a unique backlog.

Why It Might Be a Fit

The ideal candidate will have at least 8 years of experience in Product Operations, Product Management, Program Management, or B2B SaaS solution deployment, with experience in team management. They will have demonstrated experience in passing products from a pilot to multi-site deployments and solid mastery of client, store, user, adoption, churn, and revenue indicators.

Requirements

• At least 8 years of experience in Product Operations, Product Management, Program Management, or B2B SaaS solution deployment, with experience in team management
• Demonstrated experience in passing products from a pilot to multi-site deployments
• Solid mastery of client, store, user, adoption, churn, and revenue indicators
• Ability to manage a shared backlog and influence a roadmap through data and facts rather than authority
• Experience in collaboration with Operations, Support, Customer Success, Sales, and Group functions in a matrix environment
• Ability to simplify complex problems, challenge high-level stakeholders, and produce clear operational documentation