Role Overview
As a Customer Experience Manager, you will play a key role in driving planning into execution, managing customer satisfaction, and controlling complaints resolution for the Lifestyle brand.
What You Will Do
Your day-to-day tasks will include journey mapping, data and analytics, strategy execution, and overseeing daily support operations.
Why It Might Be a Fit
This role requires a strong background in customer experience to drive strategic decision-making and operational excellence.
Requirements
- A bachelor’s degree in business, marketing, communications, or a related field.
- 2 to 5 years working in customer experience, account management, or service operations
- Proficiency with CRM tools, analytics software, and customer feedback platforms
- Strong interpersonal communication, leadership, and analytical problem-solving abilities
To apply for this job please visit seven-retail.breezy.hr.
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