Business Development (Customer Experience)

Role Overview

We are seeking a Project Manager Customer Experience for our team in Madrid. The successful candidate will develop business development and opportunity capture, strategic client management, design and leadership of Customer/CX solutions, and preparation and defense of commercial and consultative proposals. The role requires a related degree and 4-6 years of experience in business development, strategic account management, consulting, commercial transformation, Customer Experience, or customer experience improvement projects.

What You Will Do

The main day-to-day responsibilities and outcomes include identifying, analyzing, and developing new business opportunities, acting as the main interlocutor with strategic clients, designing and leading Customer Experience solutions, and preparing commercial presentations and technical and economic proposals.

Why It Might Be a Fit

The successful candidate will have a related degree, 4-6 years of experience, and knowledge of English and Portuguese. We value integrity, curiosity, excellence, respect, inclusion, and collaboration. We strive to hire the best professionals and provide a good working environment, technical and skills training, Flexible Remuneration, and special discounts for SGS people.

Requirements

• related degree in ADE, Marketing, Communication, Market Research, Business Transformation, Engineering, Sociology, Psychology, Statistics, or similar
• 4-6 years of experience in business development, strategic account management, consulting, commercial transformation, Customer Experience, or customer experience improvement projects

Benefits

• Flexible Remuneration
• special discounts for SGS people