Customer Experience and Optimization Manager

Join the largest independent Medical Waste Service Provider in the country for an exciting opportunity! As a Customer Experience and Optimization Manager, you will play a critical role in strengthening customer relationships, ensuring compliance, and identifying opportunities for operational improvement and revenue growth.

Requirements

• Bachelor’s degree in Business, Healthcare Administration, Environmental Services, or related field preferred
• 2+ years of experience in account management, customer success, or business development, preferably in healthcare, environmental services, or a regulated industry
• Experience managing large, multi-site customer accounts with revenue portfolios of $5M+ preferred

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan