Brand Communications & Experience Manager

Role Overview

As the Manager, Brand Communication & Experience, you will play a key role in bringing our brand to life across internal and external touchpoints, ensuring every interaction reflects who we are, what we stand for, and the impact we create for our customers.

What You Will Do

You will lead internal communications, customer engagement initiatives, sales enablement efforts, events, and launch support while partnering closely with Sales, Product Development, Segment Leadership, and external agencies to drive meaningful brand experiences.

Why It Might Be a Fit

This role is ideal for a highly organized, collaborative marketing professional who thrives at the intersection of communication, customer engagement, project management, and brand strategy.

Requirements

• Bachelor’s degree in Marketing, Communications, Public Relations, Business, or a related field preferred.
• 3-5+ years of experience in marketing, communications, customer engagement, brand management, project management, events, or related disciplines.
• Exceptional written, verbal, and presentation communication skills.
• Experience supporting marketing campaigns, communications programs, customer events, or employee engagement initiatives.
• Strong relationship-building skills and ability to collaborate effectively across diverse teams.
• Strong attention to detail, organizational skills, and problem-solving abilities.
• Ability to work with a high degree of initiative, accountability, and ownership.

Benefits

• Medical, dental, and vision insurance
• Life insurance and disability coverage
• Tuition reimbursement
• Employee Assistance Program (EAP)
• Health Savings Account (HSA)
• Paid Time Off (PTO)
• Parental Leave
• 401(k) and Retirement Plans
• Employee product discounts
• Adoption assistance
• Shaw Family Health Center (Dalton, GA and Cartersville, GA locations)