Senior CS Operations Manager SaaS (f/m/x)

Hybrid Full TimeParis, Ile-de-France, FranceShiftmove

At Shiftmove, we’re building the next generation of connected mobility products that empower businesses to make smarter, data-driven decisions. We’re looking for a Senior CS Operations Manager to join our French Customer Success organization, responsible for bringing clarity, scale, and predictability to the entire post-sale lifecycle.

Requirements

  • Customer Lifecycle Design & Governance
  • GRR, NRR & Retention Intelligence
  • CX Tech Stack Stewardship
  • Operational Cadence & Governance
  • Strategic Partnership with CS Leadership

Benefits

  • Meal Vouchers
  • Transportation
  • Employee Benefits Platform (Works Council)
  • Health Insurance
  • Paid Time Off
  • Additional Paid Leave
  • Remote Work Policy

To apply for this job please visit jobs.workable.com.


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