Inside Sales Executive (IC Role)

Role Overview

Engage with prospective learners via phone, email, and online platforms to understand their career goals and recommend suitable Simplilearn programs. Manage the end-to-end sales cycle, including lead qualification, product presentation, solution-based consultation, and closing enrollments.

What You Will Do

Follow up on inbound and outbound leads, achieve monthly and quarterly sales targets, and collaborate with marketing teams to improve lead quality and conversion.

Why It Might Be a Fit

Maintain high standards of customer service, address queries promptly, and ensure a positive experience that supports long-term customer relationships.

Requirements

• Strong Inside Sales skills, including pipeline management, and closing sales
• Experience in conversion, including handling inbound leads and proactive outreach
• Focus on Customer Satisfaction and Customer Service, with the ability to build trust and long-term relationships
• Excellent Communication skills, including clear verbal and written communication and active listening
• Target-oriented and result-driven mindset, with the ability to work with sales metrics and deadlines
• Proficiency with CRM tools and basic MS Office or similar productivity applications
• Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience in sales
• Prior experience in B2C inside sales or EdTech sales; experience in training or education services is an advantage