Inside Sales Manager (IC Role)

Role Overview

The Inside Sales Specialist (IC Role) Night Shift is a full-time, on-site position based in Bengaluru South. This role involves engaging with prospective learners via phone, email, and online platforms to understand their career goals and recommend suitable Simplilearn programs.

What You Will Do

Manage the end-to-end sales cycle, including lead qualification, product presentation, solution-based consultation, and closing enrollments while maintaining accurate records in the CRM system.

Why It Might Be a Fit

The role requires maintaining high standards of customer service, addressing queries promptly, and ensuring a positive experience that supports long-term customer relationships.

Requirements

• Strong Inside Sales skills, including pipeline management, and closing sales
• Experience in conversion, including handling inbound leads and proactive outreach
• Focus on Customer Satisfaction and Customer Service, with the ability to build trust and long-term relationships
• Excellent Communication skills, including clear verbal and written communication and active listening
• Target-oriented and result-driven mindset, with the ability to work with sales metrics and deadlines
• Proficiency with CRM tools and basic MS Office or similar productivity applications
• Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience in sales
• Prior experience in B2C inside sales or EdTech sales; experience in training or education services is an advantage

Tagged as: Lead Scoring, Pipeline Management