Customer Experience Officer (1-year contract)

On Site Full TimeSingaporeSingapore Pools

Role Overview

Reporting to the Assistant Manager, the incumbent will serve as a one-stop touch point for customers at retail branches, providing excellent experience and customer service.

What You Will Do

Assist walk-in customers at our retail sales points on SPPL’s offerings and provide excellent customer experience. Engage Customers as part of campaign support to create awareness for that particular campaign.

Why It Might Be a Fit

Minimally O Level/A Level/Diploma certification, with professional experience in hospitality, sales, or customer service-related roles. Able to work shift hours, including weekends and public holidays.

Requirements

  • Minimally O Level/A Level/Diploma certification
  • Professional experience in hospitality, sales, or customer service-related roles
  • Able to work shift hours, including weekends and public holidays
  • Strong interpersonal and communication skills
  • Good command of English and Chinese
  • Digitally savvy with confident knowledge of digital applications

Benefits

  • Comprehensive total rewards package
  • Health & wellness benefits
  • Continuous learning and upskilling opportunities
  • Volunteerism and community initiatives

To apply for this job please visit careers.singaporepools.com.sg.

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