Sales Manager Conferencing Team

Role Overview

The Sales Manager Conferencing Team is responsible for customer acquisition, contract management, and after-sales customer care. The role involves building a customer base, designing offers, and identifying upselling and cross-selling potential. The Sales Manager will work closely with Operations, Marketing, Technology, and Facility Management to implement bookings and improve internal processes.

What You Will Do

The main day-to-day responsibilities include customer acquisition and consulting, contract management and revenue increase, after-sales and customer care, complaints and problem-solving management, internal coordination and interface work, and reporting and CRM usage.

Why It Might Be a Fit

The ideal candidate will have a degree in business administration or equivalent education, and strong passion for sales, communication skills, negotiation skills, and a professional appearance. Analytical skills and a good understanding of sales strategies, market mechanisms, and customer needs are also required.

Requirements

• Degree in business administration or equivalent education
• Several years of relevant work experience in a comparable position
• First work experience in sales, account management, or in the event industry
• Strong passion for sales and joy in winning, binding, and exploiting customer potential
• Strong communication skills, negotiation skills, and a professional appearance
• Analytical skills and a very good understanding of sales strategies, market mechanisms, and customer needs
• Safe handling of CRM systems (preferably Salesforce, Amadeus Delfi) and MS Office
• Experience with BI tools (e.g. Power BI) is a plus
• High level of initiative, result-oriented, and high level of service orientation
• Very good knowledge of German in word and writing; English knowledge is an advantage

Benefits

• Attractive salary
• Flexible working hours
• Partly home office
• Above-average contribution to the company’s pension scheme
• Company health insurance
• Employee discounts