Client Success Enablement Manager

Role Overview

Skai is looking for a Client Success Enablement Manager to help design and deliver engaging learning experiences that equip Client Success teams with the skills, knowledge, and confidence to succeed. The role involves working closely with CS leadership and cross-functional partners to turn business priorities into practical training, resources, and development programs.

What You Will Do

The Client Success Enablement Manager will support the development and execution of global CS enablement programs, create and maintain customer-facing frameworks, and design, manage, and deliver CS onboarding programs.

Why It Might Be a Fit

The ideal candidate has approximately 2–4 years of relevant professional experience, including experience in Customer Success, Customer Success Enablement, Learning & Development, Account Management, or a related field, and is data-driven, curious, results-oriented, and has exceptional interpersonal and relationship-building skills.

Requirements

• Approximately 2–4 years of relevant professional experience
• Experience in Customer Success, Customer Success Enablement, Learning & Development, Account Management, or a related field
• AI curiosity and proficiency
• Strong communication and facilitation skills
• Strong project management and organizational skills
• A proactive mindset and willingness to take ownership
• Experience partnering across multiple stakeholders and cross-functional teams
• Ability to build trusted relationships and work effectively across functions, roles, and levels of seniority
• Intellectual curiosity and the ability to quickly learn new products, industries, systems, and commercial concepts

Benefits

• Annual salary range of $95,000-105,000
• Additional quarterly bonus compensation through one of Skai’s highly attractive incentive plans