Sales Operations Manager

Role Overview

The Sales Operations Manager will be responsible for the day-to-day management, coordination, and execution of sales operations and administrative functions that support the sales process and customer experience.

What You Will Do

The Sales Operations Manager will ensure accurate customer and sales data, optimize CRM processes and workflows, support sales execution, and ensure effective communication across internal functions and with customers.

Why It Might Be a Fit

The ideal candidate will have a strong understanding of CRM best practices, data integrity standards, and sales and operations management principles.

Requirements

• Bachelor’s degree in Business Administration, Management, Marketing, Communications, or a related field
• 5-7 years of progressively responsible experience in sales operations, sales administration, customer service management, inside sales support, or business operations in a related industry
• 3+ years of team leadership and experience managing a small team in a hands-on role, with active engagement in day-to-day tactical execution
• Strong understanding of CRM best practices, data integrity standards, workflow management, reporting, and dashboards
• Proficiency with CRM platforms, Microsoft Office applications, including Excel
• Understanding of sales and operations management principles, including purchasing, inventory control, logistics, warehouse coordination, 3PL management, vendor communication, fulfillment workflows, and sales operations support

Benefits

• Salary in the range of $110-115K, to commensurate with experience
• Medical and dental insurance with 100% employer-paid premiums for employee
• 401(k) retirement plan with 3% employer contribution
• Generous PTO, holiday pay
• Life, short-term and long-term disability insurances with 100% employer paid premiums

Tagged as: Excel