Role Overview
The Customer Success team helps customers turn Skydio into a reliable, repeatable, and enduring operating advantage. We are a rapidly growing team of passionate, mission-driven professionals, who sweat the details and ensure our customers are set up for success.
What You Will Do
Operate independently and help shape the Canadian GTM and customer success strategy. Build scalable processes for customer on-boarding, account management and post sales success. Track and manage all implementation projects with large enterprise customers for successful delivery of technology, services, and program outcomes.
Why It Might Be a Fit
Strong knowledge or previous experience supporting customers in at least one of the following industries: public industries (public safety, transportation) or commercial industries (utilities, oil & gas, AEC). Proven track record of implementing and scaling new programs and technology, driving adoption of hardware and software, and interfacing with technical teams to deliver on customer schedules.
Requirements
- A strong desire to learn, innovate, and adapt to a growing and changing environment.
- Willingness to travel approximately 40%
- Ability to work and reside in Canada.
- Ability to obtain a Pilot Certificate – Advanced Operations.
Benefits
- Competitive base salaries
- Comprehensive benefits
- Group health insurance
- Paid vacation days
- Paid sick leave
- Company holidays
To apply for this job please visit jobs.ashbyhq.com.
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