Role Overview
The Customer Success Manager will manage a growing book of business, drive adoption and outcomes, and act as the main point of contact for customers to deliver an exceptional customer experience.
What You Will Do
The role involves managing a growing book of business, driving adoption and outcomes, and building strong relationships with customers and partners.
Why It Might Be a Fit
The ideal candidate will have 5+ years of relevant experience, advanced knowledge of social advertising, and strong communication skills.
Requirements
- 5+ years of relevant experience in a customer success or similar customer-facing function
- Advanced knowledge of social advertising (Facebook, Pinterest, Snapchat etc)
- Highly empathetic, with a positive attitude and a strong desire to help our customers reach their goals
- Results-driven mentality, with a bias for action and collaboration
- Ability to explain complex concepts clearly and translate data into insights
- Self-driven, entrepreneurial spirit
- Strong spoken and written communication skills
To apply for this job please visit job-boards.greenhouse.io.
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