Role Overview
We’re looking for a motivated Customer Success Manager to join our growing Customer Success team, in our mission to help advertisers unlock greater performance and creativity in social advertising.
What You Will Do
Manage a large book of business, train customers, and drive feature adoption and outcomes leading to renewals, account expansion, and customer satisfaction.
Why It Might Be a Fit
Possess 4+ years of relevant experience in a customer success or similar customer-facing function, be capable of learning new tools and processes quickly, and have advanced knowledge of paid social advertising.
Requirements
- 4+ years of relevant experience in a customer success or similar customer-facing function
- Advanced knowledge of paid social advertising (Facebook, Tiktok, Pinterest, Snapchat etc)
- Proactive problem-solving with a positive attitude and a strong desire to help our customers reach their goals
Benefits
- Equity options
- Performance-based rewards
- Competitive compensation
- Career development opportunities
- Healthcare packages
- Mental health services
- Paid holidays and family leave
To apply for this job please visit job-boards.greenhouse.io.
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