Global Director, Sales Strategy and Operations

Hybrid Full TimeLondon, England, United KingdomSmartly.io

We are looking for a Global Director, Sales Strategy and Operations to help shape and scale how our commercial organization operates globally. In this role, you will partner closely with Sales leadership and cross-functional teams to drive planning, operational rigor, forecasting, and strategic initiatives that support growth across regions and customer segments.

Requirements

  • Partner with global Sales leadership to define and operationalize go-to-market priorities and commercial strategy
  • Lead annual and quarterly planning processes, including territory planning, quota modeling, capacity planning, and performance tracking
  • Develop forecasting frameworks, reporting structures, and business insights that support data-driven decision-making
  • Analyze pipeline health, sales performance, conversion trends, and operational metrics to identify opportunities and risks
  • Drive cross-functional initiatives with Finance, Marketing, Customer Success, and Business Operations teams to improve commercial effectiveness
  • Build scalable operational processes and frameworks that improve efficiency and consistency across regions
  • Prepare executive-level business reviews, strategic analyses, and recommendations for senior leadership stakeholders
  • Identify areas for process improvement and lead operational change initiatives that support company growth
  • Strong analytical and problem-solving skills with the ability to translate data into actionable business insights
  • Experience with forecasting, pipeline management, sales planning, and performance reporting
  • Ability to work through ambiguity and drive alignment across multiple stakeholders and functions
  • Strong communication and presentation skills, including experience working with senior business leaders
  • Comfortable balancing strategic thinking with hands-on operational execution
  • Experience working with CRM and business intelligence tools such as Salesforce, Looker, Tableau, or similar platforms

Benefits

  • An Inclusive Global Culture
  • Global Impact
  • Focus on Wellbeing
  • Comprehensive Rewards
  • Flexible Hybrid Workplace

To apply for this job please visit job-boards.greenhouse.io.


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