Role Overview
The Director, Revenue Enablement – Technical Skills Enablement leads the Technical Skills track of Role Excellence. This is a build-the-future role, not a maintain-the-program role, where you will define the strategic, future capabilities of your Center of Enablement Excellence, moving from event-based enablement to always-on, data-driven, proficiency-aware skilling measured by revenue attainment.
What You Will Do
You will own the Technical enablement strategy, hands-on experiences, and reinforcement for customer-facing roles, graduated by role and proficiency. You will build a technically authoritative enablement capability and scenario-based assessment, that keeps pace with a rapidly evolving platform and AI portfolio.
Why It Might Be a Fit
You will drive predictable, role-specific technical skilling for prioritized GTM plays tied to product General Availability, covering pre-, at-, and post-GA moments. You will equip managers, through the Manager / Leader Enablement CoE, to assess and coach technical proficiency in their teams.
Requirements
- 12+ years of experience in enablement, learning and development, sales or customer-facing operations, or a closely related discipline in a high-growth SaaS or technology company
- 6+ years of experience leading managers and/or senior individual contributors, with a record of building, developing, and retaining high-performing teams
- Technical credibility in SaaS, work management, automation, or enterprise platforms, ideally from experience leading or building solution engineering, customer success, or professional services teams
- Experience designing hands-on technical learning, certification, and validation programs at scale
- Ability to translate complex product and architecture concepts for a range of audiences, and to partner credibly with Engineering and Product leaders
- Proven strategic thinking and execution: a history of turning an ambiguous vision into a scaled, measured program that changed behavior and moved business results
- Experience building programs on a competency or proficiency framework, and using data to link enablement investment to business outcomes (required)
- Proven record of leading teams and working in environments strongly focused on sales and metric driven roles (e.g., ARR, Pipeline)
- Prior success building AI and FDE solution fluency across SE, CS, and PS roles to drive measurable business outcomes
- Strong command of adult learning principles, modern enablement technology, and AI-enabled content and delivery
- Executive-level communication, storytelling, and presentation skills, with sound judgment and a bias to action in a fast-moving environment
- Experience managing budgets, vendors, and global programs across time zones
- BA/BS required; MBA or advanced degree preferred, or equivalent experience
Benefits
- Employer subsidized medical/vision and dental coverage for full-time employees
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Sick Time Off
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location in the U.S. (role specific)
To apply for this job please visit job-boards.greenhouse.io.

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