Revenue Operations Analyst

Role Overview

The Revenue Operations Analyst will serve as the primary functional administrator of SmartSuite’s proprietary CRM, supporting daily operations, system configuration, and ongoing improvements. The role requires close collaboration with Finance, Sales, Partnerships, and Engineering teams and reports directly to the CFO.

What You Will Do

The analyst will maintain data integrity across accounts, opportunities, subscriptions, product catalogs, and customer records. They will also partner with Engineering and internal stakeholders to identify, test, and implement system enhancements and workflow automations.

Why It Might Be a Fit

The ideal candidate will have 2–4 years of experience in Revenue Operations, Sales Operations, Business Systems, Financial Operations, or a related function, with a strong understanding of CRM data structures, workflows, reporting, and data integrity.

Requirements

• 2–4 years of experience in Revenue Operations, Sales Operations, Business Systems, Financial Operations, or a related function
• Experience administering or supporting CRM platforms such as Salesforce, HubSpot, or similar systems
• Strong understanding of CRM data structures, workflows, reporting, and data integrity
• Proficiency with spreadsheets, data analysis, and operational reporting
• Strong attention to detail, particularly when working with financial data, billing, and compensation calculations
• Ability to identify process inefficiencies, troubleshoot issues, and implement practical improvements
• Strong organizational and communication skills with the ability to collaborate across multiple departments

Benefits

• Competitive base salary
• Flexible PTO and paid sick leave
• 12 paid company holidays
• Comprehensive medical benefits, with up to 100% of employee premiums covered
• Remote work flexibility
• Opportunity to grow with a fast-scaling SaaS organization