Inside Sales Manager

Role Overview

The Inside Sales Manager is responsible for the full customer lifecycle, from handling critical inquiries to ensuring delivery assurance. This position manages the customer service team, serving as the primary bridge between internal operations and external customers.

What You Will Do

Key responsibilities include monitoring sales and service performance metrics, guiding the customer service team, and managing the complete sales administration process.

Why It Might Be a Fit

Success in this role requires strong leadership, commercial awareness, and the ability to connect cross-functional insights to drive customer satisfaction.

Requirements

• 2-4 years of college
• 5+ years of relevant work experience
• preferably in a Customer Service Management role in manufacturing

Benefits

• 401(k)
• Medical, Dental & Vision insurance
• Employee assistance program (EAP)
• Flexible spending account (FSA)
• Health savings account (HSA)
• Paid time off
• Tuition Reimbursement