Digital Marketing Operations Specialist

Role Overview

The Digital Marketing Operations Specialist plays a key role in executing Sobeys Inc.’s digital content strategy across all banner web and mobile platforms. Reporting to the Manager, Digital Experience, this position supports an integrated vision to deliver a seamless, high-performing customer experience.

What You Will Do

Lead cross-functional digital operations to align content execution, resolve blockers, and coordinate with internal teams and external partners to streamline workflows and support marketing strategies.

Why It Might Be a Fit

The ideal candidate will have a strong ability to lead cross-functional meetings, align stakeholders, and clearly communicate marketing and technical requirements.

Requirements

• Bachelor’s degree in Marketing, Communications, Business, eCommerce, or a related field (or equivalent experience)
• 3–5 years of experience in digital marketing operations, campaign coordination, or content management
• Strong experience managing digital calendars and workflows using tools like Workfront, Jira, or Asana
• Proven ability to lead cross-functional meetings, align stakeholders, and clearly communicate marketing and technical requirements
• Proficiency in content management systems (preferably Adobe Experience Manager) and digital publishing workflows
• Familiarity with SEO, UX best practices, and accessibility standards (e.g., AODA/WCAG 2.0)
• Working knowledge of analytics tools such as Google Analytics and Google Tag Manager
• Experience with CRM or marketing automation platforms (e.g., Salesforce Marketing Cloud, Adobe Campaign) is an asset
• Bilingual (French/English) with strong written and verbal communication skills

Benefits

• Health and dental benefits
• Retirement and savings programs including an Employee Share Ownership Plan
• 10% in-store discount at participating banners
• Virtual healthcare
• Employee and Family Assistance Program
• Learning and development opportunities
• Parental leave top-up
• Paid vacation