Role Overview
The Customer Success Manager will consult with customers, resolve issues, and promote our websites to customers. The role requires fluency in English, experience working with international customers, and fast typing skills. The team works remotely from all over the world.
What You Will Do
Consult with customers, resolve issues, promote our websites to customers, and maintain a high level of service quality.
Why It Might Be a Fit
The company offers a remote opportunity, convenient day shift, vacation days, wellness days, bonuses, payment for professional training, corporate discount for English lessons, health benefits, and an internal gamified gratitude system.
Requirements
- Fluency in English
- Experience working with international customers
- Fast typing skills in English
- Quick learner
- Ability to psychologically analyze people and be sensitive to their emotions
- Ability to swiftly navigate through difficult situations and adapt to fluctuating circumstances
- Ability to come up with and provide professional solutions to complicated cases
- Stress resistant, energetic, and never hesitant to show initiative
- ‘Can-do’ attitude and believe that ‘everything is possible’
Benefits
- Remote opportunity
- Convenient day shift
- Vacation 28 calendar days per year
- 7 wellness days per year
- Bonuses up to $5000 for recommending successful applicants
- 50% payment for professional training, international conferences, and meetings
- Corporate discount for English lessons
- Health benefits
- Internal gamified gratitude system
To apply for this job please visit social-discovery-ventures.breezy.hr.
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