Role Overview
The Director, Client Growth will lead the growth strategy for the portfolio and account planning, translating Sodexo Canada’s client growth strategy into clear, measurable account plans aligned with client priorities and commercial objectives.
What You Will Do
Develop and maintain comprehensive account plans, stakeholder maps, opportunity roadmaps, and action plans. Drive client relationships and strategic governance. Manage retention, renewals, and portfolio risk.
Why It Might Be a Fit
The ideal candidate will have 10+ years of experience in strategic account management, business development, consultative sales, client retention, or commercial leadership, with a proven success in managing complex B2B, national, or multi-site client portfolios and delivering measurable growth and retention results.
Requirements
- Bachelor’s degree in Business Administration, Marketing, Finance, Hospitality Management, or a related field; MBA considered an asset
- 10+ years of experience in strategic account management, business development, consultative sales, client retention, or commercial leadership
- Proven success managing complex B2B, national, or multi-site client portfolios and delivering measurable growth and retention results
- Experience building relationships with executive and C-suite stakeholders and influencing decision-making in a matrixed environment
- Strong commercial acumen, financial literacy, negotiation, and relationship management skills
- Demonstrated ability to lead cross-functional initiatives and drive results through collaboration and influence
- Proficiency with CRM platforms, Microsoft 365, data analytics, pipeline management, and financial reporting tools
- Experience in food services, facilities management, or operational services is considered a strong asset
Benefits
- Bonus eligibility
- Comprehensive benefits
- Retirement savings program
- Additional incentive opportunities
To apply for this job please visit jobs.smartrecruiters.com.
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