Director, Client Growth

Role Overview

The Director, Client Growth drives retention, renewals, and profitable growth across a portfolio of strategic client accounts. This role builds trusted executive relationships, identifies growth opportunities, and leads account strategies that strengthen partnerships and expand Sodexo’s presence.

What You Will Do

The Director, Client Growth will lead portfolio growth strategy & account planning, drive client relationships & strategic governance, manage retention, renewals & portfolio risk, and deliver organic growth, cross-selling & performance.

Why It Might Be a Fit

The ideal candidate will have 10+ years of experience in strategic account management, business development, consultative sales, client retention, or commercial leadership, with a proven success managing complex B2B, national, or multi-site client portfolios and delivering measurable growth and retention results.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Finance, Hospitality Management, or a related field
• 10+ years of experience in strategic account management, business development, consultative sales, client retention, or commercial leadership
• Proven success managing complex B2B, national, or multi-site client portfolios and delivering measurable growth and retention results
• Experience building relationships with executive and C-suite stakeholders and influencing decision-making in a matrixed environment
• Strong commercial acumen, financial literacy, negotiation, and relationship management skills
• Demonstrated ability to lead cross-functional initiatives and drive results through collaboration and influence
• Proficiency with CRM platforms, Microsoft 365, data analytics, pipeline management, and financial reporting tools
• Experience in food services, facilities management, or operational services is considered a strong asset
• English required; French-English bilingualism is strongly preferred

Benefits

• Flexible work environment
• Competitive compensation & great employee benefits
• Training and development programs
• Countless opportunities for growth
• Corporate responsibility & sustainability

Tagged as: Data Analysis, Pipeline Management