Role Overview
As a Customer Experience Representative, you will support patients and advocates via phone, email, and chat, helping our team ensure people get the support they need on their healthcare journey.
What You Will Do
You will work with clients and advocates, learn Solace systems, tools, and technology, and provide world-class customer support, gathering and tracking feedback to improve the customer experience.
Why It Might Be a Fit
You will be a natural troubleshooter, creative problem solver, and team player with a ‘get it done’ mentality, ready to contribute meaningfully to your team’s success.
Requirements
- Empathy
- Detail-oriented
- Computer skills
- Troubleshooting skills
- Creative problem-solving skills
- Comfortable giving and receiving feedback
- Flexibility
- Team player
To apply for this job please visit jobs.ashbyhq.com.
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