GTM Business Operations Analyst

Role Overview

The GTM Business Operations Analyst plays a key role in designing, improving, and scaling the operational processes that power Soldo’s GTM organisation. This is a highly hands-on role suited to someone who enjoys solving operational problems, improving how teams work, and driving meaningful change in a fast-moving SaaS environment.

What You Will Do

Key Responsibilities include Process Design & Optimisation, Operations Monitoring, Exception Management, and Special Projects & New Initiatives.

Why It Might Be a Fit

Must Have qualifications include relevant experience in Business Operations, Operations Analyst, Business Analyst, RevOps, Consulting, or similar role, strong process-oriented mindset, experience working cross-functionally in fast-paced operational environments, and strong problem-solving and organisational skills.

Requirements

• Relevant experience in Business Operations, Operations Analyst, Business Analyst, RevOps, Consulting, or similar role
• Strong process-oriented mindset
• Experience working cross-functionally in fast-paced operational environments
• Strong problem-solving and organisational skills
• Experience working with operational systems and technology platforms such as Salesforce or similar business systems
• Ability to translate business problems into structured operational solutions
• Strong communication and stakeholder management skills
• Experience documenting and mapping business processes using flowcharts, process maps, or similar techniques
• Experience working with spreadsheets, reporting tools, and operational datasets to investigate problems and quantify opportunities
• Interest in operational excellence, automation, AI-enabled workflows, and scalable SaaS operations

Benefits

• Competitive salary
• Private healthcare for you and your family
• Pension scheme
• Flexible working options including working from home or our Marylebone office
• 60 days’ work anywhere, even outside the UK if you want
• 25 days off a year, plus public holidays as well as Christmas Eve and New Years’ Eve, 2 volunteering days and an extra day off on your birthday
• Genuine career development opportunities, including our mentoring scheme, your own annual £500 learning budget
• Employee Assistance Programme and wellbeing portal