Service Customer Experience Coordinator

On Site Full TimeFairfax, Virginia, United StatesSonic Automotive

Role Overview

Deliver an exceptional customer experience while supporting daily service operations, including loaner vehicle coordination, service appointment scheduling, and cashiering.

What You Will Do

Manage loaner vehicles, answer customer calls, coordinate with Service Advisors, process payments, and maintain accurate records.

Why It Might Be a Fit

Someone who takes ownership of their responsibilities, enjoys working with customers, and understands the importance of accuracy, efficiency, and teamwork.

Requirements

  • Excellent customer service and communication skills
  • Strong organizational skills and ability to multitask in a fast-paced environment
  • Comfortable handling multiple phone lines, scheduling systems, and payment transactions
  • Detail-oriented, dependable, and professional
  • Previous automotive dealership, customer service, or administrative experience preferred

Benefits

  • Comprehensive training
  • Competitive compensation
  • Unparalleled benefits

To apply for this job please visit jobs.smartrecruiters.com.

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