Role Overview
The Sales Operations Specialist serves as the sales operations partner for the Foundation sales organization, owning the dealer and agent onboarding, amendment, escalation, and contract follow-up processes. The role exercises independent judgment to prioritize competing requests across 14 field sales associates, determine resolution paths, and make day-to-day decisions within established authority levels, escalating only matters of significant financial or relationship impact.
What You Will Do
The Sales Operations Specialist will own the dealer and agent submission process, evaluate submissions for completeness and alignment with agreement, pricing, and state form requirements, and resolve discrepancies with the requesting party. The role will also manage dealer and agent onboarding, deliver PCRS training, and provide kick-off documentation and executed agreements to agents and field sales partners.
Why It Might Be a Fit
The ideal candidate will have 3+ years of experience in sales support, sales operations, or account administration, a Bachelor’s degree, and experience supporting a field sales organization in a fast-paced environment. The candidate should also have knowledge of automotive finance, lending, F&I, or service business, and experience in using Salesforce or comparable CRM platforms.
Requirements
- Salesforce
- PCRS
- Power BI
- PowerPoint
- Bynder
- Microsoft Office Suite
- Data analysis and reporting
- Presentation and training delivery
- Customer service and relationship management
- Project coordination
- Written and verbal communication
- Organization and time management
- Problem-solving and critical thinking
Benefits
- paid time off
- medical
- dental
- vision
- 401k match (50% on the dollar up to 7% of employee contribution)
To apply for this job please visit dealertire.wd5.myworkdayjobs.com.
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