Manager, Campaign Operations

Role Overview

The Manager, Campaign Operations will own the day-to-day operational relationship with a cluster of departments, tracking workflows, lead times, and deliverables across every active artist campaign. The ideal candidate has a strong understanding of how to work cross-functionally between departments, thrives in ambiguity, and brings diplomatic, low-ego energy that builds trust without creating friction.

What You Will Do

The role will involve Department Relationship Management, Release Readiness Monitoring, Budget Visibility & Tracking, Cross-Department Flagging, Meeting Support, Artist Briefing Support, Data Layer Maintenance, Escalation, and Tool & System Awareness.

Why It Might Be a Fit

The ideal candidate is a motivated self-starter who is comfortable with ambiguity, has excellent communication skills, and can translate technical or operational information into clear, concise language for varied audiences.

Requirements

• Minimum of 3 years in the music industry, entertainment, media, or a similar field
• Previous experience working collaboratively across various teams and departments
• Strong organizational skills with the ability to manage multiple tasks, deadlines, and competing priorities across a large roster
• Excellent communication skills and the ability to work collaboratively across teams
• Familiarity with project management or operational tracking tools (Airtable, Asana, Monday, or similar)
• High attention to detail and the ability to maintain accurate records
• Diplomatic and low-ego
• Curiosity about how systems work and why they break
• Interest in process improvement, data visibility, and operational design

Benefits

• Medical, dental, vision, life & disability coverage
• 401K + employer matching
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans