Senior Manager of Revenue Operations

Sorenson is seeking a Senior Manager of Revenue Operations to lead operational execution and process optimization across the Enterprise organization. This role is responsible for driving scalable sales processes, forecasting operations, pipeline governance, CRM optimization, performance analytics, and operational reporting that support revenue growth across New Business, Expansion, and Renewal motions.

Requirements

• Lead and develop the Revenue Operations function supporting the Enterprise organization.
• Manage Revenue Operations personnel, including prioritization, coaching, performance management, and professional development.
• Develop, optimize, and maintain scalable sales processes and workflows within Microsoft Dynamics 365 (D365).
• Lead operational forecast governance processes, pipeline inspection cadence, and forecasting support activities.
• Develop and maintain executive-ready dashboards, KPI reporting, and operational performance metrics.
• Support annual planning processes including territory planning, quota allocation support, headcount planning, and productivity analysis.
• Partner with Sales Leadership to improve pipeline quality, forecast accuracy, sales process adherence, and operational rigor.
• Identify and implement operational efficiencies, workflow automation opportunities, and scalable process improvements across the revenue organization.
• Own CRM data governance and support reporting accuracy, process compliance, and data integrity initiatives.
• Partner cross-functionally with Finance on bookings, revenue reconciliation, compensation administration support, and performance reporting.
• Support compensation plan administration, attainment reporting, and operational execution of incentive programs.
• Develop scalable reporting and analytics to support executive leadership, board reporting, and strategic decision-making.
• Administer and optimize core Revenue Operations systems including Microsoft Dynamics 365, Jira, Confluence, and related operational platforms.

Benefits

• Health insurance
• Retirement plan
• Generous paid time off
• Life insurance
• Stock options