Sales Manager – Call Center

On Site Full TimeRisaralda, ColombiaSOS Trabajo

Role Overview

The Sales Manager is responsible for driving the profitability of the commercial channel and forming high-performance teams capable of combining empathy, technology, KPI compliance, and sales effectiveness.

What You Will Do

Design and execute commercial strategies for different sales campaigns, lead and motivate the sales team, measure and analyze KPIs and goals of assigned campaigns.

Why It Might Be a Fit

The ideal candidate will have experience in managing processes supported by CRM tools, KPI analysis and optimization, and ability to design budgets, develop incentive plans, and create sales projections.

Requirements

  • Minimum 4 to 8 years of experience leading sales teams in the BPO sector, contact center, or mass services.
  • Proven experience in inbound/outbound operations, sales strategy design, CRM implementation, and management.
  • Experience in leading teams of over 30 direct or indirect collaborators.
  • Bachelor’s degree in Business Administration, Industrial Engineering, Marketing, International Business, or related fields.

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To apply for this job please visit careers-page.com.

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