Role Overview
The Customer Success Manager will be part of the EMEA Customer Success team at S&P Global Energy, focusing on value, trust, and delight for customers. The role will engage proactively with customers, onboard them, and conduct training sessions to educate them on products and services.
What You Will Do
The Customer Success Manager will develop and maintain strong relationships with key stakeholders, monitor customer data, and provide insights and recommendations to enhance customer experience and success.
Why It Might Be a Fit
The ideal candidate will have fluency in English and Spanish, a bachelor’s degree in a business-related discipline, and 3+ years of experience in customer success, account management, or a similar role.
Requirements
- Fluency in English and Spanish
- Bachelor’s degree in a business-related discipline
- 3+ years of experience in customer success, account management, or a similar role
- Proficiency in Gainsight, Salesforce, or similar
- Industry knowledge (energy, commodities, finance) is an advantage
Benefits
- Health & Wellness
- Flexible Downtime
- Continuous Learning
- Invest in Your Future
- Family Friendly Perks
- Beyond the Basics
To apply for this job please visit spgi.wd5.myworkdayjobs.com.
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