Role Overview
We are looking for a Customer Experience Design Expert to join our team. As a full-time employee, you will work on creating positive customer experiences through data-driven and customer-centric design.
What You Will Do
You will analyze customer needs, pain points, and usability hurdles and develop effective improvement initiatives.
Why It Might Be a Fit
You will have expertise in customer-centric work methods, including customer data analysis, customer journey mapping, service blueprinting, design thinking, and prototyping.
Requirements
- degree in Human-Centered Service Design, UX Design, Communications Design, or a related field
- at least three to five years of experience in Customer Experience, Service Design, or a related field
- expertise in customer-centric work methods, including customer data analysis, customer journey mapping, service blueprinting, design thinking, and prototyping
Benefits
- flexible working hours
- mobile work
- 35-hour workweek
- flexible time account
- long-term account
- 30 days of vacation
- free time on December 24 and 31
- clear value construct
- teamwork
- networking
- willingness to develop and have fun
- competitive salary
- company-specific collective agreement
- 13th salary
- company pension plan
To apply for this job please visit linkedin.com.
Follow us on social media