Customer Success Manager French Speaker

Role Overview

The Customer Success Manager accompanies clients in the adoption, integration, and deployment of Speexx solutions, promoting adoption, maximizing value, and contributing to client success in close collaboration with the commercial team and global Speexx teams.

What You Will Do

Manage a portfolio of existing projects, ensure continuous follow-up, and implement effective strategies to ensure client success and satisfaction. Set up new projects, work closely with the commercial team, and promote the adoption of Speexx solutions.

Why It Might Be a Fit

The ideal candidate has experience in Customer Success and/or SaaS, is an excellent communicator, and has a proactivity, initiative-taking, and organization. They are passionate about making projects grow and maximizing the value of Speexx solutions with clients.

Requirements

• Confirmed experience in Customer Success and/or SaaS
• Excellent communication skills in French and English
• Proactivity, initiative-taking, and organization

Benefits

• Flexible working hours
• Hybrid office
• Mobility and health insurance
• Culture learning opportunities
• Use of Speexx solution for language learning