Inside Sales Representative

Role Overview

The Inside Sales Representative is responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. This role involves proactive sales initiatives, outbound calls, and efficient order processing, while maintaining excellent customer service and ethical conduct.

What You Will Do

Identify and qualify new business leads and opportunities, foster good relationships with both internal and external customers, support outside sales team in managing customer accounts and order processing, and drive sales growth with proactive outbound calls.

Why It Might Be a Fit

The ideal candidate will have excellent verbal and written communication skills, problem-solving abilities, and a strong entrepreneurial spirit. They will also be able to work cohesively within a team environment and adapt to rapid workflows and tight deadlines.

Requirements

• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel), relationship management software, and Internet navigation
• Ability to effectively communicate in both verbal and written form; bilingual in English and Spanish preferred but not required
• Problem-solving abilities
• Excellent customer service skills with a focus on customer satisfaction and relationship-building
• Detail-oriented with strong organizational and time management capabilities
• Entrepreneurial spirit, with self-motivation and enthusiasm for the business
• Capability to work cohesively within a team environment, adhering to a ‘one team, one fight’ philosophy

Benefits

• Competitive weekly/bi-weekly pay
• Discretionary bonuses
• 401(k) with company match
• Employee Stock Purchase Plan
• Paid time off (vacation, sick, volunteer, holidays, birthday, floating)
• Medical/dental/vision
• Flexible spending accounts
• Company-paid life and short-term disability
• Optional long-term disability
• Additional life insurance

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