People Operations Manager

Role Overview

The People Operations Manager is the primary on-site people leader for their location, owning the full team member lifecycle from recruitment through separation. This role operates through direct, hands-on execution — leading recruiting, onboarding, employee relations, investigations, training coordination, and compliance at the site level — while serving as the trusted people advisor to the General Manager and site leadership.

What You Will Do

The People Operations Manager owns the on-site employee experience end to end, directly leading engagement and retention efforts rather than administering someone else’s program. They will champion the on-site employee experience from hire to exit, build a culture where team members feel valued, heard, and motivated to grow, and design and lead local engagement initiatives.

Why It Might Be a Fit

This role is for someone who values their ideas, supports their growth, and encourages them to make an impact. The ideal candidate will have three or more years of progressive HR experience in a site-based, hospitality, retail, or frontline workforce environment.

Requirements

• Three or more years of progressive HR experience in a site-based, hospitality, retail, or frontline workforce environment
• Demonstrated experience leading employee relations, recruitment, onboarding, training coordination, and corrective action
• Experience conducting workplace investigations and managing employee documentation end-to-end
• Ability to work varied hours, including nights, weekends, and holidays as business requires
• Physical ability to stand and walk for extended periods and to move and handle boxes up to 35 lbs as necessary

Benefits

• Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family
• Participation in a 401(k) program with a 15% company match
• Short-Term Disability and Long-Term Disability, employer sponsored
• Parental Benefits: Birthing Parent Plan covers up to 6-8 weeks of fully paid leave
• SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons
• Up to 5 days of Paid Bereavement
• On-Demand Pay Program: Get access to a portion of earned wages before payday
• Meal Plan & Employee Discounts where applicable
• Paid sick leave is provided in accordance with applicable state and local laws