Senior Sales Operations Manager

Role Overview

The Sr. Sales Operations Manager will lead a team responsible for optimizing sales processes, implementing sales technologies, and ensuring the sales team operates efficiently to support business growth and customer satisfaction. The role will involve providing critical insight into sales activity, sales performance, and trends to Commercial leadership, and delivering fact-based analytical support and recommendations to optimize revenue operations.

What You Will Do

The Sr. Sales Operations Manager will analyze sales data and metrics to identify trends, opportunities, and areas for improvement, manage Pricing Specialist team and collaborate with sales team to execute pricing strategies, generate sales reports and customer demand forecasts, and conduct market research and competitor analysis to identify market trends and opportunities.

Why It Might Be a Fit

The ideal candidate will have a proven experience in sales operations or a similar role in a B2B environment, 5+ years analytical experience in sales analysis, finance or sales planning, and 5+ years of managing a team of direct reports. The candidate will also have strong analytical skills, with the ability to interpret complex data and generate actionable insights, and proficiency in using CRM systems, preferably Salesforce.com.

Requirements

• Bachelor’s degree in business administration or a related field
• Proven experience in sales operations or a similar role in a B2B environment
• 5+ years analytical experience in sales analysis, finance or sales planning
• 5+ years of managing a team of direct reports
• Success in managing multiple, complex projects and changing priorities, making sound decisions, and working effectively in a matrix environment
• Strong analytical skills, with the ability to interpret complex data and generate actionable insights
• Proficiency in using CRM systems, preferably Salesforce.com
• Knowledge of sales methodologies and sales performance metrics and KPIs

Benefits

• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement
• Discounts on Stanley Black & Decker tools and other partner programs