Role Overview
Responsible for change management and international rollout of Microsoft Dynamics CRM and CPQ in various product areas and companies. Introduction and mediation of new offer and order processes in close cooperation with the departments.
What You Will Do
Development and implementation of change, communication and training concepts. Creation of training materials and process documentation as well as conducting training, workshops and international onboarding measures.
Why It Might Be a Fit
Analysis of system usage and user feedback as well as derivation of suitable improvement measures. Monitoring and reporting of project progress, risks and action requirements to the program and management.
Requirements
- Completed studies in business administration, business informatics or a comparable qualification
- Several years of professional experience in change management, rollout management or in the accompaniment of software implementations
- Practical experience in introducing corporate software, ideally in the CRM-, CPQ- or ERP-field
- Knowledge in offer and order processes as well as understanding of business processes
- Experience in conceiving and conducting training, workshops and user training
- Well-developed process understanding as well as a structured, independent and solution-oriented way of working
- Very good communication, moderation and organizational skills as well as intercultural competence
- Very good German and good English skills in word and writing
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