Role Overview
As a Customer Success Manager, you will be responsible for turning every Lineshift customer into a success story by owning the customer journey after the sale, from onboarding and deployment to ongoing optimization, retention, and account expansion.
What You Will Do
Your responsibilities will include leading onboarding projects, partnering with Solutions Engineers to configure and deploy AI agents, training customer teams, and delivering regular performance reports and business reviews.
Why It Might Be a Fit
You will have the opportunity to work on a product that delivers tangible ROI for customers, help businesses adopt AI technology, and play a key role in building and scaling our Customer Success function.
Requirements
- 2–5 years of experience in Customer Success, Account Management, Project Management, or Consulting
- AI-native mindset
- Hands-on automation skills
- Technical curiosity and autonomy
- Excellent communication skills
- Commercial mindset
- Analytical and data-driven
- Highly organized and proactive
- Fluent in both French and English, written and spoken
To apply for this job please visit linkedin.com.
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